1 (edited by jcinstchas 14-11-2015 08:36:08)

Topic: SVP 4 Crashes on opening of mkv file

I had svp 3 installed and was emailed my product code for 4 this week. I finally got around to installing it and it was working.

Tonight I decided to clean up and uninstall the svp3 version. Well since I did that every file i open terminates svp 4. I have tried uninstalling 4 and doing a fresh install but nothing is working.

Is there something that the old installer setup that I am missing?

Nothing is showing in the event log when it crashes...


Win10.
Radeon 7970

Like i said was working before uninstalling svp3...


02:31:20.677 [i]: Settings: loading lights.cfg OK
02:31:20.677 [i]: Main: system locale is [en]
02:31:20.677 [i]: Main: setting language file to en.qm...
02:31:20.677 [i]: Main: module 'plugins/svpflow1.dll': 3.0.1.0
02:31:20.677 [i]: Main: module 'plugins/svpflow2.dll': 3.0.4.0
02:31:20.677 [i]: Main: running OpenCL info...
02:31:20.677 [i]: Main: collecting system information...
02:31:20.677 [i]: OS: Windows 10 [10.0.10240]
02:31:20.677 [i]: CPU: Intel Core i5-3570K [base frequency 3401 MHz, 4 threads]
02:31:20.677 [i]: Video: registry info - AMD/ATI Radeon R9 200 / HD 7900
02:31:20.985 [i]: Video: 0 GPU OpenCL device(s) on Intel(R) OpenCL [OpenCL 1.2] (Intel(R) Corporation)
02:31:20.985 [i]: Video: 1 GPU OpenCL device(s) on AMD Accelerated Parallel Processing [OpenCL 2.0 AMD-APP (1800.11)] (Advanced Micro Devices, Inc.)
02:31:20.985 [i]: Video 1: device name 'AMD Radeon R9 200 / HD 7900 Series' (Advanced Micro Devices, Inc., ver.1800.11) [gpuID=21]: OK
02:31:20.985 [i]: Memory:  8079  MB total,  5377 MB free
02:31:20.985 [i]: System: initializing network...
02:31:21.143 [i]: Screens: updating information, 2 screen(s) found
02:31:21.143 [i]: Power: AC is ON [1]
02:31:21.221 [i]: Main: preparing FRC profiles...
02:31:21.252 [i]: Main: preparing performance graphs...
02:31:21.268 [W]: QxtGlobalShortcut failed to register: Meta+Ctrl+A
02:31:21.268 [W]: QxtGlobalShortcut failed to register: Meta+Ctrl+Z
02:31:21.268 [W]: QxtGlobalShortcut failed to register: Meta+Ctrl+B
02:31:21.268 [W]: QxtGlobalShortcut failed to register: Meta+Ctrl+T
02:31:21.314 [i]: Main: preparing ffdshow...
02:31:21.318 [i]: Main: preparing remote control...
02:31:21.318 [i]: RemoteControl: started
02:31:21.318 [i]: Main: preparing main menu...
02:31:21.342 [i]: Main: initialization completed in 665 ms, but still waiting for the screens measurement...
02:31:21.378 [i]: Updates: checking now...
02:31:25.153 [i]: Performance: quick estimation = 470 (previous value was 470)
02:31:25.190 [i]: Screens: screen 1 - 2560x1440 @59.979 Hz [measured], 96 PPI
02:31:25.205 [i]: Screens: screen 0 - 5760x1200 @59.959 Hz [measured], 96 PPI
02:31:25.205 [i]: Screens: primary screen is 0
02:31:29.166 [i]: Report: collecting information...
02:31:42.847 [i]: Report: collecting information...
02:32:11.462 [i]: Report: collecting information...

This is what i get in the windows application log files

Faulting application name: SVPManager.exe, version: 4.0.0.48, time stamp: 0x03f44a00
Faulting module name: SVPManager.exe, version: 4.0.0.48, time stamp: 0x03f44a00
Exception code: 0xc00000fd
Fault offset: 0x000a9f2b
Faulting process id: 0x18e8
Faulting application start time: 0x01d11eb6d6c11933
Faulting application path: C:\Program Files (x86)\SVP4 Anime\SVPManager.exe
Faulting module path: C:\Program Files (x86)\SVP4 Anime\SVPManager.exe
Report Id: 3d35f69a-5c68-41b1-a4f6-3ee4b1d61a64
Faulting package full name: 
Faulting package-relative application ID: