Topic: SVP crashes on launch

My SVP crashes before I open the config or anything after launch. I will start it up, the icon in the taskbar will rotate several times and then it will stop. Once I mouse over it again it will instantly disappear.

I have no "All users" folder in C:\Users. I have found the SVP folder at C:\Program Files (x86)\SVP. I don't think I can find any logs there.

Help would be appreciated.

Re: SVP crashes on launch

Renkie
I have no "All users" folder in C:\Users

it's hidden
just type "C:\Users\All Users" into address line

Re: SVP crashes on launch

Ah, I see. Inside the SVP 3.1 folder there is one textfile named log.txt.

These are the contents:

13:09:29.865; Start: SVPMgr 3.1.6 (1041) starts...
13:09:29.866; AppDataPath: C:\ProgramData (ANSI)
13:09:29.866; Start: read settings file settings.ini
13:09:29.866; Start: load language file - English. Duration: 73 ms
13:09:29.939; Start: check launched instance of SVP-manager
13:09:29.939; Start: check Avisynth installed
13:09:29.940; Start: clear Logs folder
13:09:29.942; Start: CPU and threads count detection
CPU: AMD Phenom(tm) 8650 Triple-Core Processor [3 threads] (438)
13:09:29.942; Start: SVPMgr folders prepare
13:09:30.495; Start: CPU performance level estimation

Based on this can I assume my horribly outdated CPU is the issue here?

Re: SVP crashes on launch

Renkie
What CPU do you have?

Re: SVP crashes on launch

CPU: AMD Phenom(tm) 8650 Triple-Core Processor [3 threads] (438)

As you can read in the log I posted. I'll be upgrading my pc soon-ish though.

Re: SVP crashes on launch

Here are all my specs.

http://puu.sh/cjp1c/a4ea5ffee9.png

Re: SVP crashes on launch

I'd still like some help here

Re: SVP crashes on launch

try to run SVPmark - will it work for you?

Re: SVP crashes on launch

Just downloaded it, the same result occurs. It shows up as a process in task manager, stays there for about 10 seconds and then it disappears. No errors or anything.

10 (edited by Renkie 21-10-2014 21:20:58)

Re: SVP crashes on launch

Unless you find it interesting for the development of SVP I wouldn't recommend delving into this. I guess it's hardware related.

Re: SVP crashes on launch

you can try to find error information in Event Viewer -> Windows Logs -> Application

something like this:

Faulting application name: avs2avi.exe, version: 0.0.0.0, time stamp: 0x4d9c70de
Faulting module name: svpflow1.dll, version: 2.0.0.0, time stamp: 0x544569fc
Exception code: 0xc0000005
Fault offset: 0x0001aecf

Re: SVP crashes on launch

I gotcha! This bit is taken from the General tab after trying to launch SVPMgr.exe.

Faulting application name: SVPMgr.exe, version: 3.1.6.1041, time stamp: 0x2a425e19
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005

And this is from the details tab, might you want to see it.

- System 

  - Provider 

   [ Name]  Application Error 
 
  - EventID 1000 

   [ Qualifiers]  0 
 
   Level 2 
 
   Task 100 
 
   Keywords 0x80000000000000 
 
  - TimeCreated 

   [ SystemTime]  2014-10-22T14:15:36.000000000Z 
 
   EventRecordID 9194 
 
   Channel Application 
 
   Computer Renkie-PC 
 
   Security 
 

- EventData 

   SVPMgr.exe 
   3.1.6.1041 
   2a425e19 
   unknown 
   0.0.0.0 
   00000000 
   c0000005 
   00000000 
   2310 
   01cfee02a3ba7c2d 
   C:\Program Files (x86)\SVP\SVPMgr.exe 
   unknown 
   e422be85-59f5-11e4-b43c-00226863dd6f 

Re: SVP crashes on launch

Renkie
Faulting module name: unknown
I can't get the error cause from this message.

Re: SVP crashes on launch

Figured as much, thanks for helping though.

Re: SVP crashes on launch

i am experiencing the same exact issue, SVP was working well for me sometime ago but today after installing 3.1.6 this constant crashing came (tried to install older versions but that didn't help), anything i could try?

Re: SVP crashes on launch

olborer
Show your Log.txt please

17 (edited by olborer 30-10-2014 12:05:16)

Re: SVP crashes on launch

13:00:26.089; Start: SVPMgr 3.1.5 (931) starts...
13:00:26.091; AppDataPath: C:\Users\mayke\AppData\Roaming (ANSI)
13:00:26.093; Start: read settings file settings.ini
13:00:26.095; Start: load language file - English. Duration: 38 ms
13:00:26.133; Start: check launched instance of SVP-manager
13:00:26.135; Start: check Avisynth installed
13:00:26.138; Start: clear Logs folder
13:00:26.140; Start: performance graphs prepare
13:00:26.143; Start: SVPMgr folders prepare
13:00:26.701; Start: CPU performance level estimation

also got almost the same output in event viewer as Renkie

Faulting application name: SVPMgr.exe, version: 3.1.5.931, time stamp: 0x2a425e19
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x17c4
Faulting application start time: 0x01cff439175b5970
Faulting application path: C:\Program Files (x86)\SVP\SVPMgr.exe
Faulting module path: unknown
Report Id: 5730f692-602c-11e4-8a37-485b393b571b

the newest version gives same results

Re: SVP crashes on launch

olborer
Try this SVP-Manager modification: SVPMgr_3.1.6.1042_CPUDetectionMod.zip (360 KB)
Install SVP 3.1.6, unpack and replace SVPMgr.exe from archive.

You can get Log.txt like that:

21:18:16.623; Start: SVPMgr 3.1.6 (1042) starts...
21:18:16.624; AppDataPath: C:\ProgramData (ANSI)
21:18:16.624; Start: read settings file settings.ini
21:18:16.624; Start: load language file - English. Duration: 35 ms
21:18:16.659; Start: check launched instance of SVP-manager
21:18:16.659; Start: check Avisynth installed
21:18:16.659; Start: clear Logs folder
21:18:16.660; Start: CPU and threads count detection
21:18:16.660; Start-CPU: InitProcessors
21:18:16.660; Start-CPU: GetCPUName
21:18:16.661; Start-CPU: GetCPUMark

CPU: Intel Core i5-3570K @ 3.40GHz [4 threads]
21:18:16.661; Start: SVPMgr folders prepare
21:18:17.225; Start: CPU performance level estimation
21:18:17.225; Start-CPU: Step 1. Duration: 539 ms
21:18:17.764; Start-CPU: Step 2. Duration: 521 ms
21:18:18.285; Start-CPU: Step 3. Duration: 521 ms
21:18:18.806; Start-CPU: CPUIndex calculation
21:18:18.807; Start-CPU: CPUIndex store to ini-file
21:18:18.809; Start-CPU: GPU (OpenCL) device detection. Duration: 50 ms

21:18:18.859; Start: auto-detected profiles set: 5g (1804)
21:18:18.860; Start: copying files of profiles set
21:18:18.860; Start-CPU: Copy profiles files. Duration: 20 ms
21:18:18.880; Start: read settings file SVPMgr.ini

Post's attachments

SVPMgr_3.1.6.1042_CPUDetectionMod.zip 361.52 kb, 378 downloads since 2014-10-30 

Re: SVP crashes on launch

Alright, here's the log that I got out of it.

22:25:46.220; Start: SVPMgr 3.1.6 (1042) starts...
22:25:46.221; AppDataPath: C:\ProgramData (ANSI)
22:25:46.221; Start: read settings file settings.ini
22:25:46.222; Start: load language file - English. Duration: 79 ms
22:25:46.301; Start: check launched instance of SVP-manager
22:25:46.301; Start: check Avisynth installed. Duration: 21 ms
22:25:46.322; Start: clear Logs folder
22:25:46.325; Start: CPU and threads count detection
22:25:46.325; Start-CPU: InitProcessors
22:25:46.325; Start-CPU: GetCPUName
22:25:46.326; Start-CPU: GetCPUMark
CPU: AMD Phenom(tm) 8650 Triple-Core Processor [3 threads] (447)
22:25:46.326; Start: SVPMgr folders prepare
22:25:46.879; High CPU load at idle: 19%
22:25:47.382; High CPU load at idle: 24%
22:25:47.884; High CPU load at idle: 36%
22:25:48.385; High CPU load at idle: 37%
22:25:48.887; High CPU load at idle: 16%
22:25:49.389; Start: CPU performance level estimation
22:25:49.390; Start-CPU: Step 1. Duration: 558 ms
22:25:49.948; Start-CPU: Step 2. Duration: 560 ms
22:25:50.508; Start-CPU: Step 3. Duration: 519 ms
22:25:51.027; Start-CPU: CPUIndex calculation
22:25:51.027; Start-CPU: CPUIndex store to ini-file
22:25:51.028; Start-CPU: GPU (OpenCL) device detection

Hope it helps you out!

Re: SVP crashes on launch

Renkie
Yeah! It will help you smile
Now I see your OpenCL-driver works improperly.
OpenCL is a part of graphic driver.
You need to clean your system from graphic drivers by driver fusion software and install official video driver again.

Re: SVP crashes on launch

Thx MAG79!
Got the same output log as Renkie and your solution worked, muchas gracias  big_smile