1 Topic by akilasupun7 (edited by akilasupun7 09-10-2016 10:32:05)

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Topic: SVP 4 Free 64-bit version fails saying 32-bit engine not installed

Hi, smile

I installed SVP 4 Free version in my laptop and at the first run it worked perfectly with smooth 60fps, tongue
but after restarting my laptop after few minutes (I didn't do any modification to system, just restarted after installing SVP) SVP doesn't startup and shows this message. sad
http://i.imgur.com/vLs8Cyi.jpg

I'm using 64-bit versions of all these softwares,
SVP 4 Free,
K-Lite Codec pack with only 64-bit components (LAV Audio/Video/splitters, ffdshow),
PotPlayer.

http://i.imgur.com/2uJxYKo.jpg

OS : Windows 10 Pro 64-bit
CPU : Intel Core i5-4200M
GPU : Intel Graphics 4600/ AMD Radeon HD8750M (all Drivers are up to date)

What could be the reason for this, worked perfectly with all 64-bit configuration and suddenly prompting 32-bit engine just after restarting? roll

Please any advice appreciated,
Thanks. smile

  • MAG79
  • SVP developer
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Re: SVP 4 Free 64-bit version fails saying 32-bit engine not installed

Looks like you did open video with 32 bit player.
If it will repeat then copy here SVP events log: SVP tray menu - Information - Events log

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  • Thanks for the post: 1

Re: SVP 4 Free 64-bit version fails saying 32-bit engine not installed

Hi, smile

I solved the issue, and it's totally on my hand, there was nothing wrong with SVP.

Here is what happened, this is really silly mistake but i post it here thinking it maybe useful to someone like me. tongue

When I started SVP for the first time it prompted an error regarding privilege issue (i think there is separate topic about that issue in this forum),
Something like SVP Communication error with media player and SVP running with admin privileges.
So I set PotPlayer to "run as admin" and solved that communication issue, then i restarted the PC which made the issue that i have mentioned here.

All I did to fix this issue is, simply removing the "run as admin" privilege of PotPlayer.  big_smile

Now SVP4 Free is working like a Swiss watch. tongue smile
http://i.imgur.com/71j8RTh.jpg
http://i.imgur.com/cHUS7o7.jpg

Thank you guys, cheers! big_smile