1 (edited by fooladi 03-07-2011 20:57:00)

Topic: randomly application error

SVP works but sometimes randomly application error
my OS win7 64 bit

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    SVPMgr.exe
  Application Version:    3.0.3.346
  Application Timestamp:    2a425e19
  Fault Module Name:    SVPMgr.exe
  Fault Module Version:    3.0.3.346
  Fault Module Timestamp:    2a425e19
  Exception Code:    c0000090
  Exception Offset:    0003058d
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033
  Additional Information 1:    e7ae
  Additional Information 2:    e7ae01cfd0478bbd7f97ce34e7fa8b48
  Additional Information 3:    0de4
  Additional Information 4:    0de48d66c3fac87e8642c6f778b8cc9d

Faulting application name: SVPMgr.exe, version: 3.0.3.346, time stamp: 0x2a425e19
Faulting module name: SVPMgr.exe, version: 3.0.3.346, time stamp: 0x2a425e19
Exception code: 0xc0000090
Fault offset: 0x0003058d
Faulting process id: 0x934
Faulting application start time: 0x01cc399311ebab29
Faulting application path: C:\Program Files (x86)\SVP\SVPMgr.exe
Faulting module path: C:\Program Files (x86)\SVP\SVPMgr.exe
Report Id: ab4887c4-a5b3-11e0-9a28-0008c9a07ae5

Re: randomly application error

Exception EInvalidOp in module SVPMgr.exe at 0003058D.
Invalid floating point operation.

Re: randomly application error

Thank you for bug report. I confirm the issue. It is appear at WinXP 32 bit too. But very rarely.
It will be nice if you can help us to find error placement. According to my observations error occurs just after rewind in player.

Re: randomly application error

sometimes when rewinding and also when enabling and disabling SVP by hotkeys.

Re: randomly application error

fooladi wrote:

when enabling and disabling SVP by hotkeys

Yeah, I confirm that

6 (edited by fooladi 07-07-2011 13:46:36)

Re: randomly application error

sometimes SVP OSD dos not show "► sign"

for example it shows:
SVP: 4smooth playback
and auto enables and disables repeatedly when playing some 720*576 25fps mpeg2 file or channels in DVBViewer.
sometimes detects constant frame rate as variable frame rate.
CPU usage is not too high of course.

Re: randomly application error

fooladi
Problem with triangle in OSD is in the ffdShow when OSD calls very often. We can't fix it.
It is not critical error.

About variable frame rate. You can check this by looking for FPS means from ffdShow. SVP take this information from ffdShow.

Thank you for bug reports. In our plans is to fix random error only.

Re: randomly application error

fooladi
The problem with EInvalidOp exception is solved in SVP 3.0.4
Download page

Re: randomly application error

thanks for new version.
I'll check it under different conditions.

Re: randomly application error

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    SVPMgr.exe
  Application Version:    3.0.4.422
  Application Timestamp:    2a425e19
  Fault Module Name:    GDI32.dll
  Fault Module Version:    6.1.7601.17514
  Fault Module Timestamp:    4ce7ba53
  Exception Code:    c0000090
  Exception Offset:    0001a26c
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1033
  Additional Information 1:    00f5
  Additional Information 2:    00f5f391c5edd3127c353ee9e9cbd205
  Additional Information 3:    961a
  Additional Information 4:    961a781c1d23b11b873165141be2dae4

Re: randomly application error

some times right click on SVP tray icon show blank black menu and then application crash message

Exception EInvalidOp in module GDI32.dll at 0001a26c
Invalid floating point operation.

if don't click on OK on this message SVP can continue to work.

in old 3.0.2 version I never saw this kind of errors.

Re: randomly application error

fooladi
Thank you for detailed bug report.

You are not the first user who talk about gdi32-error and blank black menu.
How I can reproduce this error?

May be it is special file or you are using special config of PC?

I need more info about your software:
system: Win7 64bit
player: ? version: ?
ffdhow version: ?
graphic card: ? driver version: ?

Re: randomly application error

system: Win7 SP1 64bit
player: Potplayer version: 1.5 build 28025 -beta
ffdshow tryouts: rev 3976
graphic card: ATI Radeon HD 4200 integrated (AMD 785G Chipse)
driver version: 11.8
CPU: AthlonII X2 250
I'm not sure which condition cause this.
this error dos not appear always.
but as a case:
playing SD mpeg2
Cyberlink video decoder(HAM) + ffdshow raw + evr custom renderer
suddenly CPU usage increases too high and this error occurs.

Re: randomly application error

fooladi wrote:

system: Win7 SP1 64bit
player: Potplayer version: 1.5 build 28025 -beta
ffdshow tryouts: rev 3976
graphic card: ATI Radeon HD 4200 integrated (AMD 785G Chipse)
driver version: 11.8
CPU: AthlonII X2 250
I'm not sure which condition cause this.
this error dos not appear always.
but as a case:
playing SD mpeg2
Cyberlink video decoder(HAM) + ffdshow raw + evr custom renderer
suddenly CPU usage increases too high and this error occurs.

where did you get cyberlink ham video decoder?

Re: randomly application error

kriiiim wrote:

where did you get cyberlink ham video decoder?

From licensed Cyberlink installation I think wink

But if you're already using PotPlayer then it's DXVA mode is much simpler and better.

16 (edited by fooladi 23-09-2011 10:30:47)

Re: randomly application error

I use Cyberlink video decoder not cyeberlink HAM decoder
but in filter settings I choose HAM.

(.ax & .dll extracted  from Powerdvd 11 installation)
unfortunately Iran's government has not agreed to be bound by WTO copyright laws, endorsing the free distribution of unlicensed software. sad  big_smile
crazy government + UN sanctions + No VISA/Master card ===>75 million Pirate  lol 

I tried dxva but somtimes I had bad results. (video lags behind Audio)
perhaps weak GPU

17 (edited by Rimsky 22-09-2011 04:25:06)

Re: randomly application error

fooladi wrote:

I tried dxva but somtimes I had bad results. (sound lag)
perhaps weak GPU

What kind of gpu you have?
Fill the profile!
Recommended requirment for use SVP-GPU is radeon 5650 and higher or nvidia 8800/9800GT

18 (edited by fooladi 23-09-2011 10:40:04)

Re: randomly application error

I know it is too weak
on-board graphic card: ATI Radeon HD 4200 integrated (AMD 785G Chipse)
Really GPU acceleration in SVP is inactive.

for me CPU usage is lower with Cyberlink video decoder (HAM) compare to dxva and software

19 (edited by Rimsky 23-09-2011 10:51:09)

Re: randomly application error

fooladi

but you does't fill profile

HD 4200 is enough for output FHD content at 30fps, but very probably not enough for video with honest 50-60fps
Developers' engeneers does't know about SVP  wink

Re: randomly application error

Rimsky is The Profile Nazi big_smile

Re: randomly application error

Chainik   lol
I simply tired of constantly charging my crystal sphere   big_smile